Cookies Policy

What cookies are and why we use them

Cookies are small text files saved on your computer, mobile phone or other device when you visit a website. Similar technologies may work in a comparable way. A cookie can contain an identifier that allows our site to recognise your browser or device, but it does not usually identify you by name on its own. Cookies can help us remember information while you move between pages or return to the site.

Some cookies last only for the time that your browser is open. These are often called session cookies. Others remain on your device for longer, subject to their purpose and settings. Cookies may be placed by us or by a service provider acting on our behalf. The cookies used on the site can change as features, security needs and technical arrangements change.

We use cookies to keep important parts of the site working, support account and cashier functions, remember choices, understand how visitors use the site, identify technical problems and measure the effect of communications. We use non-essential cookies only in line with your choices and the controls shown in our cookie notice.

The types of cookies we use

Cookies are grouped below by their main purpose. A single cookie can support more than one function, but the category helps you understand why it may be used.

Strictly necessary cookies

These cookies support services you request and cannot normally be switched off through our cookie notice. Examples include keeping you signed in while you move through your account and supporting secure cashier or account processes. They may also remember a security or consent choice needed to provide the service properly. Without them, important parts of the site may not operate.

Performance and analytics cookies

These cookies help us understand how the site performs and how visitors use it. For example, they may count visits or show which pages are used most often. They may also help us identify a page that produces an error or measure whether a page loads as expected. The information helps us find technical problems and improve the way the site operates.

Functionality cookies

Functionality cookies remember choices that make your visit more consistent. Examples include remembering a display preference or retaining an option selected during a session. They may reduce the need for you to enter the same preference again. If you refuse these cookies, some preferences may not be retained, although you can usually continue to use core parts of the site.

Marketing cookies

Marketing cookies can help us understand how communications or promotional messages are used. For example, they may record whether a message has already been shown or help measure whether a campaign brought visitors to the site. They may also help limit repeated messages or make advertising activity more relevant. These cookies are not required for the core account or cashier functions and are subject to your choices in the cookie notice.

How to manage consent through our cookie notice

When you first visit the site, our cookie notice gives you information about the available categories and asks for your choices where consent is needed. You can accept the available categories, refuse non-essential categories or open the settings to choose categories separately. Strictly necessary cookies may still be used because they are needed to provide requested site functions and to remember certain privacy choices.

You can change your choices later through the cookie controls made available on the site. If you withdraw permission for a category, we will stop using new cookies in that category where the relevant technology allows. Cookies already stored on your device may remain until they expire or until you remove them through your browser settings.

Your cookie choices are separate from your account settings, deposit limits and safer gambling controls. Changing a cookie choice does not change your account, your transactions or any limits you have set. You may need to refresh the page or start a new browser session before a changed choice takes effect.

How browser settings and blocking affect the site

You can also manage cookies through the settings in your browser. Most browsers allow you to see cookies stored on your device, delete some or all cookies, block cookies from particular websites, block all cookies or receive a warning before a cookie is saved. The steps differ between browsers and devices, so use the privacy or security settings available in the browser you use.

Deleting cookies through your browser may remove saved preferences and may reset the cookie notice. It can also sign you out of websites or remove information used to remember settings. If you use more than one browser or device, you may need to set your choices separately in each one.

If you block all cookies, or block strictly necessary cookies, the site may not work fully. You may be unable to sign in, use the cashier, move between account pages, keep selected settings or complete some security steps. Blocking performance, functionality or marketing cookies should have less effect on core services, but some preferences and site measurements may no longer work.

Questions and contact details

If you have a question about this Cookies Policy, the cookie notice or the way cookies work on the site, contact us at support@goldennugget-casino.co.uk. You can also use the live chat available on the site. Please do not send passwords, payment details or other sensitive account information by email.

We may update this policy when our use of cookies, site functions or legal obligations change. The latest version will be made available on the site. If a change affects the choices available to you, we may show updated information in the cookie notice.